HR & TRAINING MANAGER

Responsible for supporting the execution of key Human Resources and Training initiatives to build people capability throughout the Caribbean and Latin America franchise organizations.

JOB SIZE

• Organization supported: Caribbean and Latin America Business Unit in 40 countries.
• Job scope: wide-ranging capability and resources at markets. Main languages: English, Spanish.
• This position will be based in Fort Lauderdale, Florida. 25+% travel.

JOB FUNCTIONS

• Major job functions include:
• Support field execution of regional HR & Training strategy (60%):
• Drive HR & Training systems and processes within franchise organization (i.e. leadership development programs, engagement survey, eLearning strategy).
• Support field implementation of HR/Training Technology. Lead implementation and drive usage of training systems in assigned markets.
• Partner with Operations to drive people initiatives and build capability for restaurant and above-restaurant leaders.
• Support organizations to drive culture and employee engagement.
• Lead creation and delivery of training material for regional rollouts of New Product Development.

REQUIREMENTS

• BS/BA degree.  Master’s degree in HR or Training a plus.
• Minimum 8 years of experience in HR (preferred industries: retail, hospitality or Restaurants).  
• Good experience in a Training role
• Very strong planning, organization and time management skills.  Ability to handle multiple projects.
• Ability to communicate effectively, work with a wide range of individuals at all levels
• Fluency in English and Spanish 
• Previous business and cultural experience in Latin America preferable.